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TLC TIPS

SILKY GIRLS NEED LOVE, TOO.

 

1 AVOID SITUATIONS WHERE STAINING CAN OCCUR. SOMETIMES COMPROMISE BECAUSE SHE LOOKS CUTE WHEN SHE DANCES.

2 TO PRESS OUT CREASES, IRON MEDIUM HIGH HEAT WITH NO STEAM. BEST TO PRESS WITH ANOTHER FABRIC ON TOP TO REDUCE RISK OF BURNING SILK.

3 STEAMER MAY BE USED AT MINIMUM OF 3” FROM FACE OF FABRIC. WATER CAN CAUSE DISCOLORATION. THINK RUNNING MASCARA, BUT SILKY GIRL VERSION.

4 STORE AWAY FROM DIRECT SUNLIGHT.

5 DRY CLEAN ONLY AT A REPUTABLE PROVIDER. IF STAIN OCCURS, DRY CLEAN ASAP. MAYBE USE AS EXCUSE TO SKIP NEXT DREADED SOCIAL OUTING.

In an effort to minimize fast fashion consumption & elevate the act of dress, garments are produced with no end use in mind — rather, a forever use. Your custom Susan Zienty piece, if properly treasured, is intended to be your heir’s favorite, too.

 

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SIZING

Susan Zienty originals are custom patterned per client specifications & handcrafted from high quality fabrics. If you are unsure about your numbers, please see the simple, how-to guide for taking accurate measurements below.

 
 
 
 

BUST

STANDING STRAIGHT, POSITION MEASURING TAPE AGAINST SHOULDER BLADES, UNDER ARMS, & ACROSS THE WIDEST PART OF CHEST. BREATHE IN AND EXHALE. BE SURE TO ALLOW MEASURING TAPE TO RELAX AGAINST BODY WITH NO PULL OR STRETCH TO ENSURE ACCURATE RESULTS.

CHEATER’S TRICK: YOUR BRA CUP & BAND SIZE (IE. 34B) CAN GIVE AN ACCURATE DEPICTION OF BUST MEASUREMENT.

 
 
 

WAIST

STANDING STRAIGHT, POSITION MEASURING TAPE AROUND NATURAL WAISTLINE. THIS IS THE NARROWEST PART OF THE WAIST APPROXIMATELY AN INCH ABOVE THE NAVAL. RELAX STOMACH TO NATURAL STATE BEFORE RECORDING MEASUREMENT.

CHEATER’S TRICK: YOUR JEAN SIZE (IE. 26) CAN GIVE AN ACCURATE DEPICTION OF WAIST MEASUREMENT.

 
 
 

HIPS

STANDING STRAIGHT WITH FEET TOGETHER, POSITION MEASURING TAPE AROUND WIDEST PART OF HIPS & FULLEST PART OF BOTTOM. BE SURE TO ALLOW MEASURING TAPE TO RELAX AGAINST BODY WITH NO PULL OR STRETCH TO ENSURE ACCURATE RESULTS.

 

 

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SHIPPING & RETURNS & ALTERATIONS, OH MY!

 

SHIPPING

Shipments are sent from QUEENS, new york via usps priority 2-day. orders ship 1-2 weeks from purchase date due to couture PRODUCTION timeline. A SHIPMENT CONFIRMATION EMAIL W. TRACKING INFORMATION WILL BE SENT TO THE ADDRESS YOU’VE PROVIDED ONCE YOUR ORDER HAS SHIPPED.

FREE SHIPPING ON ORDERS OF $450 OR MORE. USE CODE “SILKFLIESFREE” AT CHECKOUT.

SUSAN ZIENTY is not responsible for lost or damaged packages. If your package has been lost or damaged, please CONTACT the carrier.

RETURNS/EXCHANGES

UNFORTUNATELY, DUE TO THE ONE-OF-A-KIND NATURE OF CUSTOM FITTING GARMENTS, SUSAN ZIENTY DOES NOT ACCEPT RETURNS OR EXCHANGES.

HOWEVER, IF YOU ARE UNSATISFIED W. THE PRODUCT YOU HAVE RECEIVED BASED OFF OF FIT OR QUALITY, PLEASE CONTACT SUSAN ZIENTY AS SOON AS POSSIBLE FOR EASE IN RESOLUTION.

FEELING UNSURE ABOUT FIT UPON ORDERING? DON’T BE SHY! VISIT HERE OR SEND AN INSTAGRAM DM TO @SUSANZIENTY FOR STYLING ADVICE & FIT RECOMMENDATIONS.

ALTERATIONS

YOU’VE RECEIVED YOUR NEW GARMENT HAPPILY; HOWEVER, YOU CAN’T HELP BUT WISH YOU HAD CUSTOMIZED YOUR PIECE WITH WIDER STRAPS, OR A SHORTER HEm, OR A BIGGER FLOUNCE.

SUSAN ZIENTY IS EAGER TO ACCOMMODATE DESIGN ALTERATIONS. CLIENTELE IS RESPONSIBLE FOR COST OF ALTERATION AND SHIPPING TO & FRO. COST OF ALTERATION IS SPECIFIC TO MATERIAL & TASK EXTENSIVENESS. TO INQUIRE A DESIGN ALTERATION POST PURCHASE, PLEASE CONTACT SUSAN ZIENTY.

SUSAN ZIENTY ALSO OFFERS ALTERATIONS TO CLIENTELE’S EXISTING WARDROBE. IF YOU ARE IN NEED OF HEMMING, TAPERING, STRAP ADJUSTMENT, ETC, PLEASE CONTACT SUSAN ZIENTY.

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